Our Policy


Security

We implement various security measures in accordance with industry standards to protect the security of your personal information both on line and off line.

When you place an order online, your personal information and credit card information are encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to pauladorf.com. Your credit card information is always stored in encrypted for in a database that is away from our web site database so it isn't connected to the Internet, and is therefore safe from hackers.


Payment Options

For your convenience, Paula Dorf.com accepts American Express, Visa, MasterCard and Discover.


Returns/Exchanges

We anticipate that you are satisfied with your products. If this was purchased through a store, we must abide by the store's return policy, however, if you purchased through Paula Dorf Cosmetics directly, please see our return policy below. 



If you are not completely satisfied with your purchase, you may return your products along with your receipt within 30 days of purchase to:



Paula Dorf Cosmetics

Attn: Returns/Exchange Department

C/O PDR

40 Saw Mill Pond Rd
Edison, NJ 08817



Refunds will be given for the price shown on your receipt. Shipping costs will not be refunded. Unfortunately, products purchased through PaulaDorf.com may not be returned or exchanged at retail locations that sell Paula Dorf cosmetics. Exchanges should be forwarded to the above address and include receipt. Depending on the value of product returned, you should consider insuring your shipment. Paula Dorf is not responsible for any lost items returned by the customer.


Sales Tax

We are required by law to apply sales tax on orders being shipped to NY and NJ.


Shipping

All web orders ship within 48 hours of submission (includes expedited shipping).


**Orders over $50 are shipped free ground**

For all other orders:
Ground: $6.95
2nd Day Air: $17.95
Next Day Air: $30.95


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